Martin Verrelli and Jon Bulloch with be attending the ENG Automotive Retail & Distribution event: Transitioning to Succeed in the New Customer Centric Retail Landscape on the 2-3 April in Amsterdam.
Key topics we are looking forward to learning more about are:
- Methods to modernize the auto retail business model from product to customer centric
- Digitalization of the retail landscape and the uses of AI and data analytics to increase profitability
- Evolution of the role of the dealer and insights into new trends in order to keep up with changing times
- Growing and maintaining consumer brand loyalty through improved aftersales processes and enhanced consumer experience
- Emerging omni-channels and new alliances within the sector
- Getting to the bottom of GDPR issues and its effect on business
- WLTP and its impact on retailers