Martin Verrelli and Jon Bulloch with be attending the ENG Automotive Retail & Distribution event: Transitioning to Succeed in the New Customer Centric Retail Landscape on the 2-3 April in Amsterdam.

Key topics we are looking forward to learning more about are:

• Methods to modernize the auto retail business model from product to customer centric
• Digitalization of the retail landscape and the uses of AI and data analytics to increase profitability
• Evolution of the role of the dealer and insights into new trends in order to keep up with changing times
• Growing and maintaining consumer brand loyalty through improved aftersales processes and enhanced consumer experience
• Emerging omni-channels and new alliances within the sector
• Getting to the bottom of GDPR issues and its effect on business
• WLTP and its impact on retailers