Sourcing Replacement Vehicles FAQs
10How do I help my customers replace a vehicle?
When your customers need a new vehicle after an incident, having us on board can really help. It can be a stressful time for everyone involved, so we’ll help you offer a customer service experience that’s second to none. Reduce their hassle of finding a new car and save them the effort of shopping around – our data will help you find them a vehicle they like and our tools will help them select a model that suits their budget.
With cap hpi, you can be sure the replacement vehicle will be safe, suitable and free from risk. We’ll make sure there’s no hidden history – it’s all part of the service.
11Where do I source vehicle replacements from?
We can work with you to find reliable, reputable sources for replacement vehicles – it’ll provide your customers with valuable options at times of potential stress. We can facilitate partnerships across a vast network of trustworthy retail partners, connecting your customers with trustworthy dealerships and traders. We want to leave your customers as satisfied with you as our customers are with us.
12How do I keep my customers?
We can assist with a stress-free vehicle repair service – something your customers will value highly. What’s more, we have the tools to elevate the experience from a good one to a great one, encouraging them to seek you out time and again. By supplying your customers with all the information they need to make an informed decision, you’ll naturally build trust and devotion. And by guaranteeing their next vehicle is safe and suitable for their needs and has no hidden history, you’ll give them outstanding service delivery.
13How do I best advise customers on replacement options?
With our dynamic suite of products, you’ll be able to offer your customers information about replacement vehicles that meets their specific needs. With our data at your fingertips, you can help them quickly compare vehicle specifications, not to mention overall performance and running costs.
By passing our knowledge on to them, you’ll empower your customers to make better, more informed decisions on their next vehicle. It’s an experience they’ll appreciate and want to have with you time and time again.
Relevant Products
We’ve got a selection of products available for every need. Take a look at a few we picked below:
- total cost of ownership The whole truth about ownership costs over time
- hpi check® Don’t let vehicles cost you money, time and reputation
Not sure what you need? Get in touch with a member of our team for help.
Contact us or call 0113 222 2000
Relevant Products
We’ve got a selection of products available for every need. Take a look at a few we picked below:
Not sure what you need? Get in touch with a member of our team for help.
Contact us or call 0113 222 2000
Relevant Products
We’ve got a selection of products available for every need. Take a look at a few we picked below:
- hpi check® Don’t let vehicles cost you money, time and reputation
- total cost of ownership The whole truth about ownership costs over time
- smr actuals Historic repair and maintenance data for forecasting and spend comparisons
Not sure what you need? Get in touch with a member of our team for help.
Contact us or call 0113 222 2000
Relevant Products
We’ve got a selection of products available for every need. Take a look at a few we picked below:
- hpi check® Don’t let vehicles cost you money, time and reputation
- Vehicle spec check Check the spec and price it right every time
- total cost of ownership The whole truth about ownership costs over time
- smr forecast Accurate running costs to help you manage your budget
Not sure what you need? Get in touch with a member of our team for help.
Contact us or call 0113 222 2000
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