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Vehicle Repair Process FAQs

06How do I accurately assess write-off vs. repair?

First thing’s first – you need data on the vehicle in question. And that data needs to be accurate and timely. We can help you uncover every last detail, including make, model, derivative and specification, through to its true market value today and the total cost of repair.

At ‘First Notification of Loss’, we’ll help you ascertain if a vehicle is a write-off or if it’s possible to repair. If it’s repairable, we’ll ensure the process is kept simple and profitable. If it’s not, we’ll help you reach an immediate settlement for your customer. We can also help streamlines the process of finding a replacement vehicle. As part of the Solera Group, we’re uniquely positioned to help you manage your customers expectations and deliver everything they require.

07Am I using the most accurate estimating system?

Audatex – our sister company and valued partner – is the leading light in the provision of damage assessment software to insurance companies and body repair shops. They work with vehicle manufacturers to ensure early availability of parts and pricing data. They also enable more accurate and consistent estimating, with vehicle damage assessments based on the very latest information.

Audatex actively streamlines the damage assessment process to reduce workload and save money. The AudaEnterpriseGold product offers the widest vehicle data coverage on the market – as a result, customers benefit from more accurate and consistent estimating than any other provider.

08How do I accurately check the provenance of a vehicle?

You need reliable, comprehensive data and you need it fast. We can help you accurately identify the correct vehicle make, model and specification in next to no time – our famous hpi check is trusted across the insurance sector and beyond.

When it comes to vehicle provenance, we’re the experts. Our state-of-the-art vehicle history services are designed to uncover the hidden history of a vehicle. You can easily find out if it’s been stolen or if it’s a write-off. We’ll also help you discover if it’s on finance, if the mileage has been tampered with and who the rightful owner is.

09How do I get the most accurate write-off values?

You want to settle your claims in an accurate, timely manner. To do this, you need a deep understanding of a vehicle’s true market value. With our powerful range of products, we can help you quickly identify the right vehicle, along with the correct options, specification and its value at today’s prices.

We can help you prove your settlement offer is fair and accurate, making the whole process simpler and quicker for you and your customer. Finally, when it comes to disputed claims, we’ll help you satisfy any requirements requested by the Financial Ombudsman.

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Relevant Products

We’ve got a selection of products available for every need. Take a look at a few we picked below:

Not sure what you need? Get in touch with a member of our team for help.

Contact us or call 0113 222 2000

Relevant Products

We’ve got a selection of products available for every need. Take a look at a few we picked below:

Not sure what you need? Get in touch with a member of our team for help.

Contact us or call 0113 222 2000

Relevant Products

We’ve got a selection of products available for every need. Take a look at a few we picked below:

Not sure what you need? Get in touch with a member of our team for help.

Contact us or call 0113 222 2000

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